Checking Your Amazon Gift Card Balance: A Comprehensive Guide

To check your Amazon gift card balance, log into your account on Amazon.com or the Amazon app, navigate to the “Gift Cards” section, and your current balance will be displayed. If you have any issues, contact Amazon customer service for assistance.

Amazon gift cards are a popular and convenient way to shop on one of the world’s largest online marketplaces. Whether you received an Amazon gift card for your birthday, as a holiday present, or as a reward from work, it’s important to know how to check your balance so you can start shopping. In this comprehensive guide, we’ll walk you through everything you need to know about checking your Amazon gift card balance.

Key Takeaways

• Check your Amazon gift card balance online, on the app, by calling customer service, or at select physical stores
• Redeem gift cards promptly and check your balance before shopping to manage your funds effectively
• Use your gift card balance to purchase eligible items like physical products, digital content, and subscriptions
• If you want to regift an Amazon gift card, you’ll need to purchase a new one using your existing balance

What is an Amazon Gift Card?

An Amazon gift card is a prepaid card that can be used to purchase eligible items on Amazon.com. Gift cards can be physical cards that are mailed to you or digital cards delivered via email. They come in various denominations and can be purchased from Amazon.com, grocery stores, drugstores, and other retailers.

When you receive an Amazon gift card, it will have a unique claim code. This is the code you’ll need to redeem the gift card and add the funds to your Amazon account balance. Once the funds are in your account, you can use them to shop on Amazon just like you would with a credit card or your checking account.

Also read: How Can Someone Send Me Money to My Chime Account

Checking Your Amazon Gift Card Balance

There are a few different ways to check your Amazon gift card balance:

Check Your Balance on Amazon.com

The easiest way to check your Amazon gift card balance is by logging into your Amazon account on Amazon.com. Here’s how:

1. Go to Amazon.com and log into your account.
2. Hover over “Accounts & Lists” and click “Your Account.”
3. Click on “Gift Cards”
4. Your current gift card balance will be displayed at the top of the page. You’ll also see a list of any gift cards that have been added to your account, along with their remaining balances.

Check Your Balance on the Amazon App

You can also easily check your gift card balance using the Amazon mobile app. Here’s how:

1. Open the Amazon app on your smartphone or tablet
2. Tap the three horizontal lines in the bottom right to open the menu
3. Tap “Your Account”
4. Tap “Manage gift card balance”
5. Your current balance and list of gift cards will be displayed

Call Customer Service

If for some reason you’re having trouble checking your balance online or in the app, you can call Amazon customer service at 1-888-280-4331. An agent will be able to look up your balance for you. Just make sure you have the 16-digit claim code from your gift card handy.

Check Your Balance at an Amazon Physical Store

Did you know Amazon has physical stores? If you live near an Amazon Books, Amazon 4-star, Amazon Fresh, Amazon Go, or Whole Foods Market, you can check your gift card balance in person. Just ask a store associate for help.

Also read: What Stores Accept Afterpay As A Payment Method?

Common Gift Card Balance FAQs

Here are answers to some of the most frequently asked questions about Amazon gift card balances:

Q: What happens if I only use part of my gift card balance?

A: Any unused funds will remain in your account for future purchases. There’s no expiration date on Amazon gift card funds.

Q: Can I use multiple gift cards on a single purchase?

A: Yes, if your purchase exceeds the balance of a single gift card, you can apply multiple gift cards to cover the total. Any remaining amount can be paid with another payment method.

Q: Can I check the balance of a gift card without redeeming it?

A: No, you need to redeem a gift card and add the funds to your account before you can check the balance. If you’re the one giving the gift card, you’ll need to give the recipient the claim code so they can redeem it and check the balance themselves.

Q: What should I do if my gift card balance doesn’t match the amount I was given?

A: Start by double checking that you entered the claim code correctly. If the balance still seems off, contact Amazon customer service for assistance.

Tips for Managing Your Gift Card Balance

Now that you know how to check your balance, here are a few tips to help you manage your Amazon gift card funds:

1. Redeem gift cards promptly. As soon as you receive an Amazon gift card, redeem it and add the funds to your account. This way, you won’t forget about it or lose the claim code. Plus, you’ll know exactly how much you have to spend the next time you’re shopping on Amazon.
2. Check your balance before shopping. Before you start adding items to your cart, take a quick moment to check your gift card balance. This will help you budget and avoid exceeding the funds available.
3. Consider saving gift card funds for a big purchase. If you tend to make small, frequent purchases on Amazon, it can be easy to burn through a gift card balance quite quickly. Consider saving up your gift card funds to put toward a larger, more meaningful purchase.
4. Keep your account secure. Just like with any other financial information, it’s important to keep your Amazon account secure to protect your gift card balance. Use a strong, unique password and enable two-factor authentication. If you suspect your account has been compromised, contact Amazon right away.

Also read: Safely Send Money To Someone Without A Bank Account: Best Methods

Troubleshooting Gift Card Balance Issues

While checking your Amazon gift card balance is usually a straightforward process, there are a few issues that can arise. Here are some common problems and how to resolve them:

Problem: You received an email saying you have an Amazon gift card, but no claim code was provided.

Solution: If you received a gift card email without a claim code, it’s possible the sender purchased an Amazon eGift through a third-party website or is trying to scam you. Contact Amazon customer service and ask them to look up the gift card using your email address. If they can’t find record of it, the email was likely a scam.

Problem: The claim code isn’t working.

Solution: Start by double checking that you entered the claim code correctly, without any extra spaces before or after. If it still isn’t working, the claim code may have already been redeemed, either by you or someone else. Contact Amazon customer service for further assistance.

Problem: Your balance is lower than expected.

Solution: There are a few reasons your balance might be lower than you expected:

• You may have forgotten about a previous purchase that used up some of the funds. Check your order history for any recent transactions.
• If multiple people have access to your account, someone else may have used the funds without your knowledge. Consider changing your password and removing any unauthorized users from your account.
• There may have been an error when the gift card was created. Contact Amazon customer service and ask them to investigate.

Problem: You redeemed a gift card but the funds aren’t showing up in your account.

Solution: Funds from redeemed gift cards should show up in your account instantly. If they aren’t, sign out of your account completely and sign back in. If the funds still aren’t there, contact Amazon customer service for help.

Ways to Use Your Amazon Gift Card Balance

Once you’ve added gift card funds to your Amazon account, you can use them to shop for millions of eligible items, including:

• Physical products like books, electronics, toys, clothing, and home goods
• Digital content like Kindle eBooks, digital music, TV shows, movies, and apps
• Amazon Fresh and Whole Foods Market grocery delivery and pickup orders
• Subscriptions like Amazon Prime, Audible, Amazon Music Unlimited, and Amazon Kids+

Is there anything you can’t buy with an Amazon gift card?

While you can buy almost anything on Amazon using a gift card, there are a few exceptions. Gift card balances cannot be used to purchase the following:

• Other gift cards
• Kindle subscriptions like Kindle Unlimited and Kindle FreeTime Unlimited
• Pre-order items
• Textbook rentals
• Amazon Allowance or Teens
• Prime Video Direct rentals and purchases
• Some subscription services like FreeTime Unlimited, Hulu, and Starz
• Certain digital products like some digital music albums and video downloads
• Amazon Appstore apps (you can use gift cards for in-app purchases, but not to buy apps outright)

Gifting Amazon Gift Cards

Do you have an unused Amazon gift card balance that you’d like to regift to someone else? Unfortunately, there’s no way to transfer existing gift card funds to another person. You’ll need to use the funds to purchase a new gift card in the denomination of your choice, then provide that claim code to your recipient.

Here’s how to purchase an Amazon gift card using your balance:

1. Go to Amazon.com and hover over “Accounts & Lists,” then select “Gift Cards”
2. Click “Send an Amazon Gift Card”
3. Choose the type of gift card (eGift, print at home, mail, or in a specialty gift box), then select an amount and design. Make sure to check the box to use your gift card balance as the payment method.
4. Enter the recipient’s email address or mailing address, depending on the delivery method you chose.
5. Add a message and select a delivery date, then click “Add to Cart”
6. Proceed to checkout and place your order. The funds will be deducted from your gift card balance.

Your gift card recipient will then follow the process outlined above to redeem their card and check the balance.

Remember, even if you used gift card funds to purchase the new gift card, standard gift card terms still apply. The funds don’t expire, and the card can be used for eligible purchases on Amazon.

The Bottom Line

Knowing how to check your Amazon gift card balance is an essential part of being a savvy Amazon shopper. Whether you’re redeeming a new card or checking the remaining balance on an old one, it only takes a few clicks or taps to view your balance on Amazon.com or the Amazon app. And if you run into any issues along the way, Amazon’s customer service team is always happy to help.

So the next time you’re lucky enough to receive an Amazon gift card, make sure to redeem it right away and check your balance before shopping. Then all that’s left to do is treat yourself to something special from the millions of items available on Amazon. Happy shopping!